You can expect a letter shortly.
Ulster Bank will be writing to all its customers to outline the necessary steps to take as the bank withdraws from the Republic of Ireland.
On receipt of the letter, more than 900,000 personal customers and 70,000 commercial customers will be given six months to make alternative arrangements and switch lenders.
“As part of Ulster Bank’s withdrawal and closure programme, today (16 February) we invited a group of advocates for customers who might need additional assistance including those in vulnerable situations, to a meeting to outline our plans for communicating current account and deposit account choose, move and close activity to customers, as well as the support measures we are putting in place for these customers.” the bank said in a statement.
“Ulster Bank is due to begin writing to customers shortly, giving them six months’ notice to choose a new current/ deposit account provider, move their accounts and close their current/ deposit accounts.
“We also encourage customers who require additional assistance to contact us for help, to get ready for, or make these changes.”
The bank says that “known customers in vulnerable situations” will receive calls offering support.
A dedicated customer phone line has also been opened for those who need additional assistance on 1800 656 001, open 8am-8pm, seven days a week.